The short version.
Most enquiries don't buy on first contact. We build automated email and WhatsApp journeys that follow up at the right moment, in the right channel, so warm leads don't go cold and past customers come back.
Follow-ups that run themselves.
Quoted per project · Ask for a quote
Most enquiries don't buy on first contact. We build automated email and WhatsApp journeys that follow up at the right moment, in the right channel, so warm leads don't go cold and past customers come back.
A newsletter sent to everyone once a month is the least useful thing email can do. The valuable part is the automatic follow-up: a welcome when someone enquires, a nudge when a quote goes unanswered, a check-in after a job, a reminder when it's time to book again.
Each journey is written once, then runs for every customer at the moment it matters. That's how a small team follows up like a large one.
Here, many customers would rather message than open an email. We use the official WhatsApp Business Platform, with approved templates and customers who have opted in. That keeps your number in good standing; broadcasting from a personal phone to people who never agreed is how accounts get banned.
For Quantum Edge Cleaning we built an email programme that follows up automatically, with separate journeys for the commercial and residential sides of the business, so each customer hears about what's relevant to them.
Messages only reach the inbox if the sending is set up properly. We configure the technical records that prove your emails are really from you, keep lists clean, and make unsubscribing easy. It protects your reputation with customers and with the email providers that decide what lands in spam.
It works best connected to a CRM, so every journey knows where each customer stands.
We decide which moments deserve a message: new enquiry, unanswered quote, finished job, time to rebook.
Email sending authenticated on your domain, and WhatsApp Business connected with approved templates.
Messages in your voice, in English, Arabic or both, designed to read well on a phone.
Journeys go live with tests on real devices, and sends are checked before they reach customers.
Monthly reporting on opens, clicks, replies and enquiries, then we improve what underperforms.
Ads and SEO bring people to you once. Email and WhatsApp are the channels you own, so every follow-up after that first visit costs next to nothing.
Yes, when it's done properly. We use the official WhatsApp Business Platform, which requires customers to have opted in and has Meta review marketing templates. Broadcasting from a personal number to people who never agreed is how accounts get banned, and we don't do it.
Whichever fits: Mailchimp, Brevo, Klaviyo, Zoho Campaigns or your CRM's own email tool. Accounts are set up in your name.
No. Automated follow-ups for new enquiries work from the very first lead. A regular newsletter makes more sense once you have a few hundred people who asked to hear from you.
Yes. Messages can go out in English, Arabic or both, written to read naturally in each language rather than translated word for word.
It's quoted per project, depending on how many journeys and channels you need. Platform fees, including WhatsApp's message charges from Meta, are billed to you directly and never marked up.
Further reading: Why Your Website Isn't Converting (And How to Fix It) · 5 Social Media Mistakes Dubai Small Businesses Make
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